Hey! I'm glad you chose to checkout out our FAQ page. Here, we have answers to the more frequent and common questions like, "How long does shipping take," and some less common questions like, "What's your favorite color?"
Seriously though, most of things you may want to know are right here so give it a look. If you don't find the answer you're looking for; however, feel free to use the Contact Us Page.
1) How Long is Shipping and processing?
Processing can take up to two business days and US shipping will take anywhere between 2-3 business days. Therefore, you should expect to receive your order within 5 business days.
2) Can I cancel my subscription?
Subscriptions cannot be canceled early. However, they are canceled for you automatically once your timeline has been completed.
3) Where are you located?
We're located in Brooklyn, New York.
4) Where do you get your Sea Moss from?
Our sea moss is harvested off the coast of St. Lucia in the Atlantic Ocean.
5) Can I return my order?
Orders can be returned, at your own expense as long as they have not been opened. You have 14 days from the date your order was delivered to you to return the item.
6) Is Irish Sea Moss FDA Approved?
The claims made regarding the amazing benefits of Irish Sea Moss have not been FDA approved. However, Irish sea moss has been growing in popularity and more people have been making the same claims.